Privacy Policy | Serenitastyle

SerenitaStyle: Legal Information

At SerenitaStyle, we are committed to safeguarding the privacy of our customers and visitors to our website. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We may collect the following information when you interact with our website:

Personal details such as your name, email address, postal address, phone number, and payment information.
Browsing data, including your IP address, browser type, and activity on our site, through cookies and similar technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

To process and deliver your orders.
To provide customer service and respond to queries.
To send promotional emails (only if you have opted-in).
To personalise your experience on our website and improve our services.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted partners such as payment processors and delivery services solely for the purposes of fulfilling your order. All third parties are required to maintain the confidentiality of your information and comply with applicable data protection laws.

4. Your Rights

Under the UK GDPR, you have the right to:

Access your personal data.
Correct any inaccuracies in your personal data.
Request the deletion of your data (subject to legal retention obligations).
Withdraw consent for the processing of your personal data at any time.

To exercise these rights, please contact us at privacy@serenitastyle.co.uk.

5. Data Security

We implement strict security measures to protect your data from unauthorised access, loss, or misuse. While we strive to safeguard your personal information, we cannot guarantee absolute security due to the inherent nature of the internet.

6. Cookies

We use cookies to enhance your browsing experience and to analyse traffic to our website. You may opt to disable cookies in your browser settings, though doing so may affect the functionality of certain parts of our website.

7. Changes to This Policy

SerenitaStyle reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

For any privacy-related questions or concerns, please contact us at: Email: info@serenitastyle.co.uk

Legal Notices

1. Disclaimer
SerenitaStyle provides the website and its contents on an "as-is" basis, without warranties of any kind, either express or implied. While we aim to ensure that the content on this website is accurate and up-to-date, we cannot guarantee that the website will be free from errors, viruses, or other harmful elements.

2. Trademarks
"SerenitaStyle" and associated logos are trademarks of SerenitaStyle. All other trademarks, product names, and company names or logos cited herein are the property of their respective owners.

3. Returns and Refund Policy
If you are not satisfied with your purchase, you may return it within 30 days for a refund or exchange. Items must be unworn, undamaged, and returned in their original packaging. Please refer to our full Returns and Refund Policy for more details.

4. Severability
If any provision of these terms is found to be invalid or unenforceable under applicable law, such provision shall be severed from the remaining terms, which will remain valid and enforceable.